Creating a Help Center User

Derek Torres
Derek Torres
  • Updated

Creating a NorthBoundary Help Center User is important if you want to View Your NorthBoundary or ServiceTrade Support History. This is beneficial if you use our Help Center and request support often. We highly recommend you create a Help Center User.

Step 1: Sign-In to the Help Center

This is NOT the same login in as your NorthBoundary Login. If you have communicated with our Support Team in the past, you may already have a Help Center Account. Follow the instructions below to see if you already have a User created.

  1. Go to our Help Center.
  2. Click "Sign In" in the top right corner
  3. Enter your Email and Password.
  4. Click the Sign in button.

Note: If you've communicated with our support staff through email previously, you've already been registered, but you probably don't have a password yet. If this is the case, after you click the Sign In button, click "Get a password."
NB HC Login.png

Enter your Email, and click Submit. You will be sent an email to reset your password.

Step 2: Create a Help Center Account

If you do not have a Help Center user, you can create one.

  1. Go to our Help Center.
  2. Click "Sign In" in the top right corner.
  3. Click "Signup"
  4. Follow the instructions on creating a new account.
  5. Log-in with your new account.


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